Bill interviews the customer team and works with them to fully understand the story, visualize all the elements, and pinpoint their communication goals.
Initial concept sketches are only about 60% correct. Successive iterations ensue with feedback loops until the concept is correct. This can take several days to a week.
Concept / Napkin Sketch
He then creates a Napkin Sketch to confirm the that his conception is on track capturing the intended storyline and the correct conceptual structure.
A detail black and white sketch is done and changes made as necessary. Then color is added and the visual is tested with focus groups (if appliccable). Final changes are made and the visual is brought to a finish level.
Testing and finalization